he proposed policy details the information and steps needed to initiate a complaint against a CPM, the basis for review, how we identify priority cases, Accountability case reviews, potential outcomes, notifications, and appeals.
- Initiating complaints
- Timeline
- Where to find the form (on and off line)
- Who can file a complaint against a midwife?
- Client
- State licensing board or regulatory body
- State QA program
- An individual or entity with knowledge of relevant facts and circumstances sufficient enough to warrant a complaint
- Who can file a complaint against a student?
- PEP student must include preceptor
- MEAC sent back to school
- If CPM is revoked, Retired, or expired, NARM cannot compel participation. But for recertification participation will be required
| Current | Proposed | Explanation |
| Complaints must be received within two (2) years of the conclusion of care | Complaints must be received within five (5) years of the conclusion of care; Complaints originating from a State regulatory board or quality assurance (QA) program must be received within 90 days of completion of said regulatory or QA investigation. |
Timelines were extended to more accurately align with and allow for other investigatory processes. Read full explanation > [this will be a link to text on another page] |
| Who can file a complaint: clients or persons with direct knowledge of the events |
Adds clients, state licensing board or regulatory body, state QA program, individual or entity with knowledge of relevant facts and circumstances sufficient enough to warrant a complaint. Specifies complaints against PEP students must include their preceptor. Specifies complaints against MEAC students will be referred back to the student’s specific school. |
Moving to a Public Health and Quality Assurance Model. |
This is just a start with the info that’s currently on the Google Doc so you can see how it looks. I will edit it to include the final text.