Very few applicants make it through the process without needing to ask a few questions. We have complied some of the more frequently asked questions (and answers!) for you here. If you don’t find your question’s answer here, you can contact us at firstname.lastname@example.org
IMPORTANT: Updates to CPM Eligibility Requirements
Are online CPR courses accepted by NARM?
No. While we understand that the new process includes taking the test online, NARM only accepts certification from courses which include a hands-on skills component. Online-only courses are not accepted. Approved CPR courses include the American Heart Association and the Red Cross. Neonatal resuscitation courses must be approved by the American Academy of Pediatrics, the Canadian Paediatric Society, or pre-approved by NARM. Courses must be approved for use in the US or Canada.
Can I use a personal check to pay my fees?
No, pay all fees by Money Order, Cashier’s Check, or Credit Card.
Can I pay with a credit card?
Yes, NARM accepts Credit Card transactions (Visa and MasterCard). You can call the office and we can take your information over the phone, or you can send in your information with your application or recertification package. There is a 7% handling fee for all credit card transactions.
I recently changed my name, what do I need to send to NARM to update my legal name?
1. Submit one notarized copy of a legal ID: driver’s license, passport or state issued photo ID card.
2. Submit a copy of two name change documents. One document from each list below must be submitted:
a. Driver’s license, passport, or state issued photo ID card; and
b. Social security card, divorce decree stating name change, marriage certificate stating name change, or other court documents of name change.
You may order a revised certificate and/or wallet card by sending the appropriate fees listed below along with your name change information.
Replacement Certificate and Wallet Card: $30
Replacement Certificate or Wallet Card only: $20
Send proof and fee (if you want a replacement Certificate or Wallet Card) to:
NARM Applications Department
PO Box 420
Summertown, TN 38483
AUDIT MATERIALS QUESTIONS
CPMs are randomly audited for quality assurance purposes. Documents required for random audits are Practice Guidelines, Informed Disclosure, Informed Consent Documents, and Emergency Care Form. Audits require submission of documents within two weeks of notification.
What is an Emergency Care Form?
An Emergency Care Form is a document that is completed for each client. It should include a place to document:
- Client name and phone number
- Back up physician’s name and phone number
- Pediatrician’s name and phone number
- Preferred hospital’s name and phone number
- Closest hospital’s name and phone number
- Directions to client’s home
Can I fax in my audit materials?
Faxes to the NARM Applications office should be 10 pages or less. Longer documents should be mailed.